Automated Call Tracking & Sales Analytics
We give you the data to make change
Find Out More
Trusted by leading brands
The only sales tracking platform that can measure the end to end customer journey.
Call360 uses A.I. to categorise the outcome of calls into 14 segments to
get a granular level of data analysis not available to anyone else.
"We started working with Call360 and got great results. The performance insight they provide us and our franchisees in real-time we couldn’t get from any other system. Full visibility from origin of the lead through to final customer review. And it can deliver."
Alastair Donson Franchise Performance Manager, Dyno/Centrica
Each anonymous visitor is tracked, including traffic source, keyword and user journey to track the source and customer journey of each call.
Every call is transcribed and then analysed with powerful AI to categorise the intent, outcome and sentiment of each call based on the conversation, without the need to actually listen to the call.
Click data, site visitor data, call data and CRM data are all unified in one view automatically. This enables faster discoveries into how your strategy can be improved, delivering more insights without manual processes or guesswork.
Optimise your customer journey with customer satisfaction feedback as it happens. Identify the blockers to increasing customer sales or improving customer satisfaction faster then ever.
From uploading the GCLID into Google Ads 360 to Google Analytics, CRM and Net Promoter Score integrations, we work with all your favourite software platforms without the need for a developer.
Attribute your phone call sales, your digital campaigns are generating automatically to give you a true picture of the success of your campaign results and optimise your campaigns in real time.
Want customer insight on every inbound call without having to listen to it? Call360 analyses every call, giving you access to customer experience at scale automatically.
Know how your team are performing on every call and where the gaps in your sales conversions are for improved sales performance and colleague training.
Discover how your team or branches are performing across multiple sites at the click of a button, analyse their inbound call interactions for powerful performance insights and operational efficiency opportunities.
Call360 works with hundreds of platforms - even internally-built platforms - to provide clients with critical insight and business performance metrics.
Your Call360 reporting is built specifically for you to track and analyse what you want. Our account management team review your data constantly, helping you find the data insight discoveries you need. It’s like having your own team of data analysts working for you.
Call360 has revolutionised the way we report on ROI on our clients’ paid media campaigns. The call tracking element has allowed us to measure return from phone calls for the first time, helping us with our attribution modelling and overall campaign performance.
Claire Daniels
CEO of Trio Media
We've seen our revenue grow 10-fold in 6 months and we are delighted with the results.
Andy Michell
Marketing Director – RED Driving School
01302 636 269
Sidings Court 2A Doncaster DN4 5NU
Copyright © Call 360
Call360 is part of the Automated Analytics group of companies