How it works
1. Call360 call tracking ensures every visitor to your website is shown a unique telephone number to call.
2. Any call goes directly through to your business, and the call is automatically recorded for our powerful AI to anonymously categorise the intent, outcome and sentiment of each call based on the conversation.
3. You can track a range of customer experience metrics for a real-time understanding of your customers’ behaviour and satisfaction.
4. Call360 will bring your click data, site visitor data, call data and CRM data into one unified reporting suite, enabling faster customer experience analysis and discoveries without the need for manual intervention.